Tuvale Polu - Health IT Professional

Health information technology professional with over ten years of experience in the health IT space. Success in leading complex technology projects and upgrades. Provides workflow direction and execution of strategic initiatives. Solid understanding of health tech applications and their impact on clinical and business operations.

Expertise

Design & implementation of health technology, patient portals and clinical mobile applications

Clinical software, medical billing and coding, healthcare audit controls

Software applications, systems testing and documentation

Building and supporting technical teams across organizations

Experience

Lead Clinical Systems Analyst

Stanford Health Care • 2023 - present

Implement electronic health care record for >30,000 employees across the Stanford Medicine enterprise
Design and build clinical workflows to administer >10,000 seasonal vaccines to Stanford Medicine healthcare workers

Partner Manager

Color Health • 2022 - 2023

Managed portfolio of strategic laboratory partnerships processing 320,000+ COVID-19 tests per month
Maintained average turnaround time for test processing <24 hours
Facilitated integration, risk assessment, and incident management with cross-functional teams

Lead Clinical Systems Analyst

Stanford Health Care • 2018 - 2022

Implemented workflow optimizations for E-Consult platform resulting in ~80% avoidance of unnecessary referrals
Led technical integration with vendors and external facilities across more than 20 medical specialties
Led rapid implementation of clinical video visits during COVID-19, driving utilization from <4% to >75%
Defined video visit roadmap, achieving 90%+ patient satisfaction

IT Analyst

The Queen's Health Systems • 2016 - 2018

Implemented clinical application tools including wellness and chronic disease registries, driving adoption from 30% to >70%
Designed, developed, and implemented health record features used across 80+ outpatient sites

Business Systems Analyst

Hawaii Pacific Health • 2013 - 2016

Translated requirements into workflows within health record, patient portal, and clinical mobile applications
Developed detailed product requirements ensuring alignment between technical, clinical, and business stakeholders

Education

Master of Advanced Studies

Health Informatics

Arizona State University

Master of Business Administration

General Business

Chaminade University of Honolulu

Bachelor of Arts

Biology

University of Hawaii at Manoa

Technical Skills

Electronic health record systems • Health informatics • Systems administration • Health data standards (HL7, FHIR, SNOMED, HCPCS, CPT, RxNorm, LOINC) • Change management • Regulatory programs (MIPS) • Clinical workflows • Project management • Requirements gathering

Epic Certifications

EpicCare Ambulatory • SmartForms • Beacon (Oncology)