Tuvale Polu

Digital Health, AI & Interoperability at Stanford Health Care

Resume LinkedIn San Francisco, CA

Health information technology professional with over ten years of experience in the health IT space. Success in leading complex technology projects and upgrades. Provides workflow direction and execution of strategic initiatives. Solid understanding of health tech applications and their impact on clinical and business operations.

Expertise

Design & implementation of health technology, patient portals and clinical mobile applications
Clinical software, medical billing and coding, healthcare audit controls
Software applications, systems testing and documentation

Experience

Principal Clinical Systems Analyst

Stanford Health Care • 2023 - present

Expanding how patients access world-class care by building the interoperability infrastructure that connects health systems, providers, and data across the care continuum. Implemented an enterprise-wide electronic health record for over 30,000 employees across Stanford Medicine, and designed and built privacy controls and clinical workflows to administer >10,000 seasonal vaccines annually to healthcare workers. Exploring how ambient AI and real-world evidence are reshaping the clinical experience.

Partner Manager

Color Health • 2022 - 2023

Managed a portfolio of strategic laboratory partnerships processing 320,000+ COVID-19 tests per month, maintaining average turnaround time under 24 hours. Drove end-to-end partner operations across integration, onboarding, risk assessment, and incident management, connecting external partners with engineering, product, quality, and supply chain teams.

Lead Clinical Systems Analyst

Stanford Health Care • 2018 - 2022

Built and optimized the E-Consult platform to help clinicians get specialist guidance without unnecessary referral journeys, achieving ~80% referral avoidance across 20+ specialties and generating 500+ consult orders per month. Led rapid implementation of outpatient video visits during COVID-19, scaling utilization from <4% to >75% and achieving 90%+ patient satisfaction. Partnered across administration, clinical operations, engineering, training, and vendors to deliver health record tools to 2,400 clinicians and patient portal features reaching 1.1 million patients. Owned the full lifecycle of outpatient clinic openings across the Bay Area, delivering 8+ sites annually.

Information Technology Analyst

The Queen's Health Systems • 2016 - 2018

Drove adoption of health record application features from 30% to >70% across 80 outpatient clinics through implementation of wellness and chronic disease registries, order entry tools, and alerts. Owned the full build lifecycle from requirements scoping and workflow analysis through design, development, testing, and go-live. Partnered with leadership, clinicians, vendors, and ancillary teams to improve clinical workflow efficiency and maximize EHR value.

Business Systems Analyst

Hawaii Pacific Health • 2013 - 2016

Bridged the gap between clinician and patient needs and technology through deep discovery work including user interviews, job shadowing, and scenario analysis. Produced the requirements, functional specifications, and reporting that gave technical and business teams a shared foundation to build from across the health record, patient portal, and mobile applications.

Education

Master of Advanced Studies

Health Informatics

Arizona State University

Master of Business Administration

General Business

Chaminade University of Honolulu

Bachelor of Arts

Biology

University of Hawaii at Manoa

Technical Skills

Electronic health record systems • Health informatics • Systems administration • Health data standards (HL7, FHIR, SNOMED, HCPCS, CPT, RxNorm, LOINC) • Change management • Regulatory programs (MIPS) • Clinical workflows • Project management • Requirements gathering

Epic Certifications

EpicCare Ambulatory • SmartForms • Beacon (Oncology) • Care Everywhere