Tuvale Polu

Digital Health, AI & Interoperability at Stanford Health Care

Resume • LinkedIn • contact@tuvale.me • San Francisco, CA

Health technology professional with 13 years leading complex, cross-functional programs at the intersection of health system clinical operations and enterprise technology. Certified Epic analyst since 2013 with hands-on build experience across EpicCare Ambulatory, Care Everywhere, SmartForms, and Stork, owning the full lifecycle from requirements and workflow analysis through design, testing, and go-live. Evaluates and deploys new technology — from vendor discovery and procurement through integration, provider-led pilots, and outcomes reporting — most recently for clinical decision support and AI-assisted tools. Drives alignment across clinical, engineering, legal, compliance, and operational stakeholders, navigating institutional constraints to deliver programs that scale.

Expertise

Technology evaluation and deployment, from vendor discovery and procurement through integration, provider-led pilots, and outcomes reporting
Product strategy and roadmapping — requirements definition, feature prioritization, and user research
Design & implementation of health technology, patient portals and clinical mobile applications
EHR interoperability and health data exchange across systems, providers, and the care continuum

Experience

Principal Clinical Systems Analyst

Stanford Health Care • 2023 - present

Expanding Digital Health programs and the interoperability infrastructure that connects health systems, providers, and patient data. Evaluating new clinical tools from vendor discovery through pilot, including build-versus-buy decisions. Implementing real-world evidence platforms and supporting the Clinical Applications push toward Epic's Honor Roll.

Lead Clinical Systems Analyst

Implemented an enterprise-wide employee health record for over 30,000 employees across Stanford Medicine, and designed and built the privacy controls and clinical workflows that deliver >10,000 seasonal vaccines annually to healthcare workers.

Partner Manager

Color Health • 2022 - 2023

Managed a portfolio of strategic laboratory partnerships processing 320,000+ COVID-19 tests per month, maintaining average turnaround time under 24 hours. Drove end-to-end partner operations across integration, onboarding, risk assessment, and incident management, connecting external partners with engineering, product, quality, legal, and supply chain teams.

Lead Clinical Systems Analyst

Stanford Health Care • 2018 - 2022

Built and optimized the E-Consult platform to help clinicians get specialist guidance without unnecessary referral journeys, achieving ~80% referral avoidance, then expanded it to community providers across 20+ specialties, generating 500+ consult orders per month. Led rapid implementation of outpatient video visits during COVID-19, scaling utilization from <4% to >75% and achieving 90%+ patient satisfaction. Partnered across administration, clinical operations, engineering, training, and vendors to deliver health record tools to 2,400 clinicians and patient portal features reaching 1.1 million patients. Owned the full lifecycle of outpatient clinic openings across the Bay Area, delivering 8+ sites annually.

Information Technology Analyst

The Queen's Health Systems • 2016 - 2018

Drove adoption of health record application features from 30% to >70% across 80 outpatient clinics (Epic Gold Stars) through implementation of wellness and chronic disease registries, order entry tools, and alerts. Owned the full build lifecycle from requirements scoping and workflow analysis through design, development, testing, and go-live. Partnered with leadership, clinicians, vendors, and ancillary teams to improve clinical workflow efficiency and maximize EHR value.

Business Systems Analyst

Hawaii Pacific Health • 2013 - 2016

Bridged the gap between clinician and patient needs and technology through discovery work including user interviews, job shadowing, and scenario analysis. Produced the requirements, functional specifications, and reporting that gave technical and business teams a shared foundation to build on across the health record, patient portal, and mobile applications.

Education

Master of Advanced Studies

Health Informatics

Arizona State University

Graduate Coursework

Public Health

University of Hawaii at Manoa

Master of Business Administration

General Business

Chaminade University of Honolulu

Bachelor of Arts

Biology

University of Hawaii at Manoa

Skills

Product & Leadership

Product strategy & roadmapping • Agile & Scrum • User research & persona development • Feature prioritization • Requirements definition (PRD) • User story creation • Cross-functional leadership • Stakeholder management

Healthcare Domain

Clinical workflow design • EHR interoperability • Health data standards (FHIR, HL7, RxNorm) • Medical coding (SNOMED, CPT, LOINC, HCPCS) • Regulatory compliance (HIPAA, MIPS) • Patient engagement platforms • Telehealth operations

Technical & Tools

API integrations • Laboratory information systems (LIS) • Electronic health records (Epic, EpicCare Ambulatory, Care Everywhere) • Quality assurance & UAT • Data privacy & security

Epic Certifications

Current

EpicCare Ambulatory • Care Everywhere • SmartForms

Previously Certified

EpicCare Analytics • Beacon (Oncology) • Data Courier • Stork (Obstetrics)